http://www.dealerrater.com/
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Quite a eyeful on the one I read, no punches pulled. Of course happy customers don't get excited enough to comment, only when people are aggravated and looking to get even for being abused , ignored, insulted, or aggravated do we go the extra distance to lash out or warn others.
The next time I find evidence of happy people taking the time to comment, email, blog, or set up websites... will be the first time I ever see it. It's just the way it seems to me.
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